Jacob Hall

Jacob Hall

Lead Site Reliability Engineer, Dotcom-Monitor

Jacob Hall is a Lead Site Reliability Engineer at Dotcom-Monitor, the company behind LoadView, and also supports its sister brand Phone Number Monitoring. His job is to find out that something is broken before a customer does.

He works across synthetic monitoring, real user monitoring, and web application and API performance, along with voice systems: IVR testing, VoIP and SIP monitoring, and call quality measurement. He writes about load testing, reliability and incident response in plain language: what broke, and why.

Areas of expertise

  • Site reliability engineering
  • Synthetic and real user monitoring
  • Web application and API performance
  • IVR testing and VoIP/SIP monitoring
  • Incident response and alerting

Elsewhere

Guides

Articles